It has emerged today that 120,000 Bank of Ireland customers were double-charged for laser transactions over the weekend. The initial report in the Irish Independent suggested that up to 120,000 customers had been overcharged. Bank of Ireland has issued a statement confirming the issue occurred and that it had been resolved last night. They have not commented on the amount of money or the numbers of customers involved. Nor have they provided details of how the problem occurred or at what point it was identified.

A Google search for Bank of Ireland double charging brings you to a Blog post on tuppenceworth.ie from May 2009. Here the author is talking about double charges on their account for laser card transactions. According to the Blog post Bank of Ireland said they changed their computer systems recently which resulted in some laser card transactions being applied twice. Looks like they never fixed the problem!

Dave

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